Report a lost or stolen ATM/Debit card immediately. During business hours contact a branch near you as soon as you realize your card is lost or stolen. You may also contact Customer Service at 1-888-683-6030 after business hours and press 5.
Protect your privacy - Be aware of “Shoulder Surfers”. Block the view of the ATM keyboard to prevent anyone from observing your PIN code over your shoulder.
Be Ready - Have your card ready to use before approaching the ATM.
Drive-up ATMs - Keep your doors locked, windows up, except the driver’s window and car running.
Don’t share your PIN (Personal Identification Number) - Do not write your PIN on your card or in your wallet. It is best to memorize it or keep it in a safe place at home.
Keep your Card Safe - Treat your ATM/debit card just like cash.
Keep your Receipts - ATM receipts should not be left behind at the ATM, keep them to balance your monthly statement. If there are any discrepancies, report them to a branch near you for further assistance.
Stay alert - Be aware of your surroundings at all times. Park in a well lighted area at night and if possible have someone accompany you. If you notice anything suspicious, use another ATM and report any suspicious activity to police.
We want our ATM facility to be safe and convenient for you. Therefore, please tell us if you know of any problem with a facility. For instances, let us know if a light is not working or if there is any damage to a facility. Please report any suspicious activity or crimes to both the operator of the facility and the local law enforcement officials immediately.
- Frequently Asked Questions: What is UChoose Rewards? UChoose Rewards offers rewards in exchange for points you earn using your United Security Bank Visa debit card. You redeem points by choosing from a large online rewards catalog. How do I earn points? You earn 1 point for every $2 for each Signature Debit transaction. Where can I earn my points? You can earn points everywhere your card is accepted. When can I redeem my points? It can take up to 40 days before points are credited to your account. You must accumulate 1,500 points before you can redeem your points. After that, you can redeem for any number of amazing items. Can I share my points with family members? Yes, all cards within an account automatically earn points together. What can I redeem my points for? It's your choice! You can choose from millions of options of products, travel experiences, activities, event tickets, and more! Simply visit the Redeem Points page and click on the category that suits your interests. We keep track of all points you earn and will help you find out what you’re looking for when you are ready to redeem. We even have a Wish List that will help you track when you’ve earned enough to redeem a specific item. Where can I view my point activity? You can access the history of your point activity on the Point detail page. How much does it cost to participate? There's no cost. Membership in UChoose Rewards is absolutely free for United Security Bank cardholders, so start earning and shopping today. To get started, visit www.uchooserewards.com to set ... Read More
- Get an extra layer of security when you shop online In addition to our other ways of preventing, detecting, and resolving fraud, we offer Verified by Visa, a free, simple-to-use service that confirms your identity with an extra password when you make an online transaction. How it works Activate the Verified by Visa feature You can enroll your card in the Verified by Visa program now or while shopping online. Activate the Verified by Visa feature It's easy and only takes a few moments to activate your card. You can do it right here Verified by Visa or when prompted during the checkout process at one of our participating online merchants. Either way, your information is protected. Why should I sign up for Verified by Visa? Visa offers comprehensive fraud protection, but Verified by Visa goes even a step further, adding an extra layer of security at the point where you enter credit card information online. The service helps prevent unauthorized online use before it happens by confirming your identity with an additional password. Activating your card is quick and easy - then you're done. Doesn't Visa already protect my card from theft and fraud? Visa's multiple layers of protection give you an extraordinary level of security, so you can feel confident whenever and wherever you use your card. Verified by Visa is only one part of our five-layer system to prevent, detect, and resolve security issues. Specifically designed to make online shopping experiences safer and more secure, Verified by Visa gives you extra control over your Internet transactions. How do ... Read More
- United Security Bank monitors your ATM and debit card transactions for potentially fraudulent activity which may include change in locale (such as when a U.S. -issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world. If we suspect fraudulent ATM or debit card use, we'll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card. Our automated call will ask you to verify the use of your card. You'll be able to respond via your touchtone keypad. You'll also be provided with a toll-free number to call should you have additional questions. Our goal is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number(s) and address at all times. In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions. Here are some additional tips on protecting yourself from debit card fraud: Protect Yourself Unless absolutely required for a legitimate business purpose, avoid giving out your: Address and ZIP code Phone Number Date of Birth Social Security Number Card or Account Number Card Expiration Date Your Personal Identification Number (PIN) is private; never give it out. In stores and at ATMs, always cover your card and PIN, and watch for: Cell phone cameras, ... Read More
- Report a lost or stolen ATM/Debit card immediately. During business hours, contact a branch near you as soon as you realize your card is lost or stolen. You may also contact Customer Service at 1-800-554-8969 after business hours. Read More