April 24th, 2014
ATM/VISA Check Card

ATM Safety

 

Report a lost or stolen ATM/Debit card immediately - During business hours contact a branch near you as soon as you realize your card is lost or stolen. Or, you may contact Customer Service at 1-888-683-6030 after business hours and press 5 to report your card lost or stolen.

Protect your privacy - Be aware of “Shoulder Surfers”. Block the view of the ATM keyboard to prevent anyone from observing your PIN code over your shoulder.

Be Ready - Complete deposit forms and have your card ready to use before approaching the ATM.

Drive-up ATMs - Keep your doors locked, windows up, except the driver’s window and car running when using the Drive-up ATMs.

Don’t share your PIN (Personal Identification Number) - Do not write your PIN on your card or in your wallet. It is best to memorize it or keep it in a safe place at home.

Keep your Card Safe - Treat your ATM/debit card just like cash.

Keep your Receipts - ATM receipts should not be left behind at the ATM, keep them to balance your monthly statement. If there are any discrepancies, report them to a branch near you for further assistance.

Stay alert - Be aware of your surroundings at all times. Park in a well lighted area at night and if possible have someone accompany you. If you notice anything suspicious, use another ATM and report any suspicious activity to police.

We want the ATM facility to be safe and convenient for you. Therefore, please tell us if you know of any problem with a facility. For instances let us know if a light is not working or there is any damage to a facility. Please report any suspicious activity or crimes to both the operator of the facility and the local law enforcement officials immediately.

UChoose Rewards

uchoose_logo.gifFrequently Asked Questions:

What is UChoose Rewards?

UChoose Rewards offers rewards in exchange for points you earn using your United Security Bank Visa debit card. You redeem points by choosing from a large online rewards catalog.

How do I earn points?

You earn 1 point for every $2 for each Signature Debit transaction.

Where can I earn my points?

You can earn points at any location that accepts your debit card.

When can I redeem my points?

It can take up to 40 days before points are credited to your account and the program requires at least 1,500 points before you can redeem your points. After that, you can redeem for any number of amazing items.

Can I share my points with family members?

Yes, all cards on the same account earn points into one UChoose Rewards account.

What can I redeem my points for?

It's your choice! You can choose from numerous options of products, travel experiences, activities, event tickets, or more! To learn more visit the Redeem Points page and click on the categories of interests to you. We track the points you earn and will help you locate whatever you're looking for when you're ready to redeem. We also have a Wish List that helps you know when you've earned enough to redeem a specific item.

Where can I view my point activity?

You can access the history of your point activity on the Point detail page.

How much does it cost to participate?

There's no cost. Membership in UChoose Rewards is absolutely free for United Security Bank cardholders, so start shopping and earning today.

To get started, visit www.uchooserewards.com to set up your user name and password.

Verified By Visa

Verified by Visa

Get an extra layer of security when you shop online

In addition to our other ways of preventing, detecting, and resolving fraud, we offer Verified by Visa, a free, simple-to-use service that confirms your identity with an extra password when you make an online transaction.

How it works

Activate the Verified by Visa feature

You can enroll your card in the Verified by Visa program now or while shopping online.

Activate the Verified by Visa feature

It's easy and only takes a few moments to activate your card. You can do it right here Verified by Visa or when prompted during the checkout process at one of our participating online merchants. Either way, your information is protected. 

Why should I sign up for Verified by Visa?

Visa offers comprehensive fraud protection, but Verified by Visa goes even a step further, adding an extra layer of security at the point where you enter credit card information online. The service helps prevent unauthorized online use before it happens by confirming your identity with an additional password. Activating your card is quick and easy - then you're done.

Doesn't Visa already protect my card from theft and fraud?

Visa's multiple layers of protection give you an extraordinary level of security, so you can feel confident whenever and wherever you use your card. Verified by Visa is only one part of our five-layer system to prevent, detect, and resolve security issues. Specifically designed to make online shopping experiences safer and more secure, Verified by Visa gives you extra control over your Internet transactions.

How do I shop with Verified by Visa?

When you pay with your Visa card, the Verified by Visa service launches automatically at participating online stores. After you enter your Visa card number and submit your order, a Verified by Visa window will appear and your card issuer will display an authentication page. Enter your information and password and click submit. Once your identity is verified, your checkout continues.

Where can I shop using Verified by Visa?

Wherever you see the Verified by Visa symbol, you know you can shop with an added layer of security. For a list of participating online stores, visit the Places to Shop section. Whenever you use your activated card to pay at participating online stores, your Visa card number will automatically be recognized and the Verified by Visa password window will appear. Your password will be required to complete the purchase.

Enjoy enhanced security

You can enjoy the peace of mind of Verified by Visa by activating your visa check cards.
Look for the Verified by Visa symbol, and you'll know where you can shop online with extra security.

ATM/DEBIT Card Safety

United Security Bank monitors your ATM and debit card transactions for potentially fraudulent activity which may include change in locale (such as when a U.S. -issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

If we suspect fraudulent ATM or debit card use, we'll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

  • Our automated call will ask you to verify the use of your card.
  • You'll be able to respond via your touchtone keypad.
  • You'll also be provided with a toll-free number to call should you have additional questions.

Our goal is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number(s) and address at all times.

In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions. Here are some additional tips on protecting yourself from debit card fraud:

Protect Yourself

  1. Unless absolutely required for a legitimate business purpose, avoid giving out your:
  • Address and ZIP code
  • Phone Number
  • Date of Birth
  • Social Security Number
  • Card or Account Number
  • Card Expiration Date
Your Personal Identification Number (PIN) is private; never give it out.
      
      2. In stores and at ATMs, always cover your card and PIN, and watch for:
  • Cell phone cameras, mirrors, or other tools used to view cards and PINs
  • People watching your transactions
  • Cashiers taking your card out of sight; take it to register yourself
  • Any usual activity at ATMs; if you feel uncomfortable, go to another ATM
      3. When online, you should never respond to unsolicited emails that:
  • Ask you to verify your card or account number; such emails are not sent by legitimate businesses
  • Links to websites; such sites can look legitimate but may collect data or put spyware on your computer
We would like to take this opportunity to thank you for choosing United Security Bank to fulfill your banking needs and appreciate your business.